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Terms and Conditions

Terms and Conditions

1. Detailed description of goods and/or services

High Quality Relationships is a business in the E-commerce industry that delivers content, digital and physical products .

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within within a reasonable timeframe and delivery confirmed by way of email.

3. The offerings on this website is available to South African and International clients.

4. Return and Refunds policy

The provision of goods and services by High Quality Relationships (Pty) Ltd is subject to availability.

5. Customer Privacy policy

High Quality Relationships Pty Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: .

6. Payment options accepted

Payment may be made via Visa and MasterCard.

7. Card acquiring and security

Card transactions will be acquired for High Quality Relationships (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African

Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by High Quality Relationships Pty Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

10. Responsibility

High Quality Relationships (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and High Quality Relationships (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature .

12. Variation

High Quality Relationships (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by High Quality Relationships (Pty) Ltd based in South Africa trading as High Quality Relationships (Pty) Ltd and with registration number 2021/842992/07.

14. High Quality Relationships (Pty) Ltd contact details

Sandton, 2196,  South Africa.


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