Terms and Conditions
1. Detailed description of goods and/or services
High Quality Relationships is a business in the E-commerce industry that delivers content, digital and physical products .
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within within a reasonable timeframe and delivery confirmed by way of email.
3. The offerings on this website is available to South African and International clients.
4. Return and Refunds policy
The provision of goods and services by High Quality Relationships (Pty) Ltd is subject to availability.
High Quality Relationships Pty Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
6. Payment options accepted
Payment may be made via Visa and MasterCard.
7. Card acquiring and security
Card transactions will be acquired for High Quality Relationships (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by High Quality Relationships Pty Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).
High Quality Relationships (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and High Quality Relationships (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature .
High Quality Relationships (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by High Quality Relationships (Pty) Ltd based in South Africa trading as High Quality Relationships (Pty) Ltd and with registration number 2021/842992/07.
14. High Quality Relationships (Pty) Ltd contact details
Sandton, 2196, South Africa.